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Summarize customer support tickets into FAQs to put inside documentation
summarize
customer-support
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generate
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Summarization use cases in Customer support industry
- Ticket Summarization: Summarize customer support tickets to help support agents understand issues quickly and provide faster resolutions.
- AI-Powered Query Response: Enable customer support to use AI to generate accurate answers to user queries based on the provided docs. This improving accuracy and speeds up the support process.
- FAQ Generation: Automatically generate FAQ entries from customer inquiries and support interactions like this Pipe.