Use cases for customer support using AI
- 24/7 Automated Assistance: AI Chatbots can handle common customer queries around the clock, reducing the need for human agents.
- Support Ticket System Integration: You can create a chatbot using a Langbase pipe to automatically create and update support tickets based on user interactions.
- Product Troubleshooting: Chatbots can guide customers through troubleshooting steps for common issues with products or services.